Forticloud key/Registration code

[johnlloyd_13]

hi,

i got new FG 401F and i don't see any forticloud key/registration code on the chassis (checked all sides) and no document inside the box. there's also no key on any sides of the box.

the 40f i got has forticloud key on top of the chassis.

can someone advise if this is a e-document/PDF i need to ask from the FG vendor/reseller?

[pavankr5]

Hello @johnlloyd_13 ,

Please check this article on FortiCloud and FortiDeploy keys

https://docs.fortinet.com/document/fortigate-cloud/23.2.0/administration-guide/855792

Thanks,

[Debbie_FTNT]

Hey John,

if the sticker with the FortiCloudKey is missing for some reason you have two options:

- open a ticket with Fortinet Technical Support to have them look up the FortiCloud key (this can be done with the FortiGate serial number, to my knowledge)

- set up the FortiGate manually, log in, and register it to FortiCloud from the GUI

[johnlloyd_13]

hi,

i tried to register in forticloud > asset management without a forticloud key and just use its serial number.

seems it's straightforward in "bigger" platform such as 401F.