i got new FG 401F and i don't see any forticloud key/registration code on the chassis (checked all sides) and no document inside the box. there's also no key on any sides of the box.
the 40f i got has forticloud key on top of the chassis.
can someone advise if this is a e-document/PDF i need to ask from the FG vendor/reseller?
Hello @johnlloyd_13 ,
Please check this article on FortiCloud and FortiDeploy keys
if the sticker with the FortiCloudKey is missing for some reason you have two options:
- open a ticket with Fortinet Technical Support to have them look up the FortiCloud key (this can be done with the FortiGate serial number, to my knowledge)
- set up the FortiGate manually, log in, and register it to FortiCloud from the GUI
i tried to register in forticloud > asset management without a forticloud key and just use its serial number.
seems it's straightforward in "bigger" platform such as 401F.
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