Forticlient vpn BSOD

[#1]

Hi Guys, Since the Windows updates last week, my forticlient (4.2.3.0271_x64) has been crashing my machine. I run Windows 7 64bit, and the VPN client was working great prior to those updates (KB2552343, KB2547666, KB2545698). I have 3 dump files if someone wants to take a look at them. Thanks in advance for any help you can render.

[L_FTNT]

Could you please post the dump file from BSOD? >program=FortiProxy msg=Error open redirector device Could you please open the command line as Administrator and run the following command from the console: sc query fortirdr and post the output here. Thanks, L.C

[RAMAN_KRISHNAPRASAD]

Hi Clarke, Thanks for the quick reply. Do you have email id so that I can send dmp files. Regards Raman

[L_FTNT]

geekmason posted his dump file here via a dropbox link. Please do the same. On a different note, I won' t be able to look at it until after 03/25. Hopefully someone else can help you before then. LC

[RAMAN_KRISHNAPRASAD]

Hi Clarke, Sorry for late reply. Here are the dropbox links of my bsod dump files. I see blue screen frequently after coming out of sleep mode or hibernation. I am using 4.1.1.132 version of fortinet client http://dl.dropbox.com/u/70310581/032212-23696-01.dmp http://dl.dropbox.com/u/70310581/033012-34008-01.dmp http://dl.dropbox.com/u/70310581/040612-22479-01.dmp Appreciate your help Thanks Raman

[RAMAN_KRISHNAPRASAD]

https://skydrive.live.com/#cid=438830FAFDD54E57&id=438830FAFDD54E57%21108 I have my latest bsod dump files here. Can someone help me regarding this issue. I see this issue only when fortinet client is active

[Chris_Lin_FTNT]

Hi, Raman, FortiClient 4.1.1 is very old. Have you thought about upgrading to a newer one?