Forticlient signature update X Fortimanager

[tbtl92]

Hi all,

Hope ur doing well. I need your help for my issue of updating Antivirus signature of Forticlient.

I have Forti client EMS server 7.2.1, and forticlient 7.0.9 deployed on different laptop etc…We have fortimanager 7.2.1 connected to Fortiguard throught proxy server.

I have configured profiles on EMS server for using fortimanager fort client signature update. I dont understand why but if i used port 80 or 443, forticlient deployed on laptop doesnt work.

My fortimanager is uptodate if i check fortiguard's version.

but its empty, i dont know if its normal  :

if i try signature update forticlient its failed.

There is no firewall for this forticlient, same LAN. Wireshark show me that for https configuration on fortimanager, BAD REQUEST, i dont know why its not working.

If you have an idea :)

Thanks a lot !

[Anthony_E]

Hello tbtl92,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[kcheng]

Hi @tbtl92 

Have you enabled serviceaccess fclupdates on your FortiManager interface?

https://docs.fortinet.com/document/fortimanager/7.4.1/administration-guide/581288/configure-a-fortim...

This would be required for FortiClient to be able to connect to FortiManager as local FDS.

[tbtl92]

Hi Kayzie, thanks a lot for your support, as u can see, its configured :( 

[tbtl92 · Accepted solution]

Hi All, i solved my issue. First, HTTPS work cannot be used for signature update. Seconde, and i dont know why, i created another one policy for using PORT 80 and its OK.... very strange because its exactly the same policy ! thanks for you support