Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
tbtl92
New Contributor II

Forticlient signature update X Fortimanager

Hi all,

Hope ur doing well. I need your help for my issue of updating Antivirus signature of Forticlient.

 

I have Forti client EMS server 7.2.1, and forticlient 7.0.9 deployed on different laptop etc…We have fortimanager 7.2.1 connected to Fortiguard throught proxy server.

 

I have configured profiles on EMS server for using fortimanager fort client signature update. I dont understand why but if i used port 80 or 443, forticlient deployed on laptop doesnt work.

 

My fortimanager is uptodate if i check fortiguard's version.

Capture d’écran 2023-10-31 181027.jpg

but its empty, i dont know if its normal  :

Capture d’écran 2023-10-31 183534.jpg

 

if i try signature update forticlient its failed.

 

There is no firewall for this forticlient, same LAN. Wireshark show me that for https configuration on fortimanager, BAD REQUEST, i dont know why its not working.

 

Capture d’écran 2023-10-31 182839.jpg

 

If you have an idea :)

Thanks a lot !

1 Solution
tbtl92
New Contributor II

Hi All, i solved my issue. First, HTTPS work cannot be used for signature update. Seconde, and i dont know why, i created another one policy for using PORT 80 and its OK.... very strange because its exactly the same policy ! thanks for you support 

View solution in original post

4 REPLIES 4
Anthony_E
Community Manager
Community Manager

Hello tbtl92,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
kcheng
Staff
Staff

Hi @tbtl92 

 

Have you enabled serviceaccess fclupdates on your FortiManager interface?

https://docs.fortinet.com/document/fortimanager/7.4.1/administration-guide/581288/configure-a-fortim...

 

This would be required for FortiClient to be able to connect to FortiManager as local FDS.

Cheers,
Kayzie Cheng

If you have found a solution, please like and accept it to make it easily accessible for others.
tbtl92
New Contributor II

Hi Kayzie, thanks a lot for your support, as u can see, its configured :( 

Capture d’écran 2023-11-03 124702.jpg

tbtl92
New Contributor II

Hi All, i solved my issue. First, HTTPS work cannot be used for signature update. Seconde, and i dont know why, i created another one policy for using PORT 80 and its OK.... very strange because its exactly the same policy ! thanks for you support 

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors