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actus
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Forticlient on iOS8 crashes when changing password

Hi, 

Have 20+ users that have iOS systems (iPhone, iPad) and uses Forticlient to access our internals sites. 

 

It seams like that users that have updated their iOS to any version of iOS 8 (8, 8.0X and 8.1) get trouble with changing the password for their accounts. The app shuts down/crashes. This still works on those who still are on an earlier version of iOS.

 

Have done lots of testes and it's when you are change the password or when you are trying to add a gateway (new installations) and when you are try to activate save password the app crashes. If you add a new vpn gateway without adding the save password it's ok and you can save it and it's works (well you have to enter your password every time)

 

Is this something other users have notice? Is there a fix for it (new version of Forticlient in AppStore? or any other type of settings to solve this problem. 

 

//Fredde

 

2 REPLIES 2
Chris_Lin_FTNT

Yes, they noticed this. Will be fixed in next release. But right now there is no workaround.

actus

Chris.Lin wrote:

Yes, they noticed this. Will be fixed in next release. But right now there is no workaround.

Hi, 

I understand. But is there a time frame for the release?

When can we expect it? 

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