Forticlient on Ubuntu

[jik]

Hello,

I install Forticlient 7.4.3 on Ubuntu, but I do not get any response from Fortitoken. Nor in forticlient gui, nor in console fortivpn connect. I install all dependensies from https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-install-latest-FortiClient-softwa....

confighandler.log:

20250430 14:34:21.482 TZ=+0200 [confighandler:EROR] about:105 Failed to get icdb metadata: i/o error: No such file or directory (os error 2)
20250430 14:34:22.883 TZ=+0200 [confighandler:EROR] vuln:58 Failed to read vuln scan result: i/o error: No such file or directory (os error 2)
20250430 14:34:22.887 TZ=+0200 [confighandler:EROR] antivirus:49 Failed to get total quarantine entry count: i/o error: No such file or directory (os error 2)
20250430 14:34:22.917 TZ=+0200 [confighandler:EROR] vuln:58 Failed to read vuln scan result: i/o error: No such file or directory (os error 2)
20250430 14:34:22.932 TZ=+0200 [confighandler:EROR] vuln:58 Failed to read vuln scan result: i/o error: No such file or directory (os error 2)
20250430 14:34:22.947 TZ=+0200 [confighandler:EROR] vuln:58 Failed to read vuln scan result: i/o error: No such file or directory (os error 2)
20250430 14:34:22.990 TZ=+0200 [confighandler:EROR] antivirus:49 Failed to get total quarantine entry count: i/o error: No such file or directory (os error 2)
20250430 14:34:23.073 TZ=+0200 [confighandler:EROR] antivirus:49 Failed to get total quarantine entry count: i/o error: No such file or directory (os error 2)
20250430 14:34:23.456 TZ=+0200 [confighandler:EROR] about:105 Failed to get icdb metadata: i/o error: No such file or directory (os error 2)

[Anthony_E]

Hello jik,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hi,

To install FortiClient on Ubuntu:

1. Install GPG Key: Open a terminal and run the following command to install the GPG key: ```bash wget -O - https://repo.fortinet.com/repo/ubuntu/DEB-GPG-KEY | sudo apt-key add - ```
2. Add Repository: Add the Fortinet repository to your sources list by editing the `/etc/apt/sources.list` file. Add the following line: ```bash deb [arch=amd64] https://repo.fortinet.com/repo/ubuntu/ /bionic multiverse ```
3. Update Package Lists: Update your package lists to include the new repository: ```bash sudo apt-get update ```
4. Install FortiClient: Install FortiClient using the following command: ```bash sudo apt install forticlient ```

These steps will install FortiClient on your Ubuntu system. If you are using a specific version, ensure you download the correct `.deb` package for that version.

Regards,

[jik]

I am not Ubuntu user, I install it for testing because this (include version 24.04 LTS) is supported by Fortinet. I am Suse user and I do not understand, why rpm package does not work on Suse (connected but without 2FA). So I Try Ubuntu (24.04 LTS) - with the same result. I also tried Fedora (as it is derived from RedHat) with the same result. It likes as the same error, although Ubuntu is in supported distribution. It is also surprised for me, that this package has not solved dependecies and suggestion to add fortinet repository is probably for some old version of Ubuntu. Is version for Centos/RedHat functional?

[sw2090]

if the clkient does not ask you for the token code you can try to simply append it to your password. 

[jik]

What it means? Directly join password with actual FortiToken without any hyphen? I tried:

forticlient vpn connect -u <username> -p

Password:[password][aktualCodeFromFortiToken][ENTER]

Connect VPN: -u
Error: Cannot connect to '-u'. VPN tunnel does not exist.

DONE.