Forticlient install for ARM processors

[srademan]

I have purchased a new Microsoft Surface Pro X and the Forticlient agent and application will not install.  Can someone give me guidance on how to get it installed or if they are working on developing support for ARM processors?

[Kenundrum]

There is a windows store app that is compatible with ARM. It's pretty old and appears to only support VPN functionality.

[srademan]

I have tried that but I don't see where I can Hide invalid cert warning.  Can you point me in the direction on how to get past that hurdle?

[srademan]

I have figured it out and thank you for pointing me to that app again.

[searbet]

srademan wrote:

I have figured it out and thank you for pointing me to that app again.

Would you mind sharing the fix?  We tried the Windows app but still have no luck with new Surface with ARM processor.

[bloooodorange]

searbet wrote:

srademan wrote:

I have figured it out and thank you for pointing me to that app again.

Would you mind sharing the fix?  We tried the Windows app but still have no luck with new Surface with ARM processor.

Hi,

I would try to import your FortGate's default certifcate to the user's personal certificate store within Windows 10 MMC.

Br,

Martin

[HAMZA_SOUFIANE]

Hi,

Would you mind sharing how you connect forticlient in Microsoft surface pro (ARM) ?

i need your help.

Thank you.

[bcmdcloud]

A solution would be great for this indeed. We are rolling out several Surface ProX and are really in need of a fix for this @fortinet

[Magni_IT]

Since I don't see any other replies and this was the top Google hit, if you start the FortiClient app on the Surface Pro it gives you a screen of text instructions directing you to the built in VPN manager.  One of the lines under it spells out how to use options:

https://yourservername:10443?ice=1

: for the port number and ?ice=1 to ignore certificate warnings.  Those are the only two I needed.  There are other options listed as well.

[claudiomssousa]

I have a Surface Pro X On arm you can't instal 32 or 64 client. Tried the app at Microsoft Store, but have no luck. After configuration, I have this error: SSLVPN Error=30001010(V1.0.1039) HTTPS failed (nullresponse) ... The VPN uses an IP address and a pre-shared key. My surface is almost useless without this VPN working.. THANK YOU