Hi,
When our clients install the Forticlient that they downloaded from fortinet website (ie: https://www.forticlient.com/downloads) either v6.4 or 6.0, they are warned with the following message:
Please contact your administrator or connect to EMS for license activation.Unlicensed VPN access is available until Apr 24, 2021 4:31:19 PM
We don't have EMS server and don't need one.
The Forticlient VPN is supposed to be free to use isn't it ?
Thanks for your support.
Regards,
Jean-Christophe
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Second confirmation of the false hope post further down: with version 0.7, the message is there even after complete reinstall (it worked for a day then the message came back). I had a chat with customer service yesterday who said there is a free tier for the vpn only, but I am sadly unable to make that work (on Ubuntu 18.04).
Sadly, false hope. The machine on the other end was disconnected, and now that it is, I get the licence error message again. Does someone know what is the right procedure completely to remove FortiClient from an Ubuntu machine? Or what could cause this problem?
Many thanks in advance.
I have similar observations
By mistake I installed 6.4 from https://repo.fortinet.com/repo/6.4/ubuntu/ first and then updated to 7.0 from https://repo.fortinet.com/repo/7.0/ubuntu
The effect is the same; when calling /opt/forticlient/fortivpn I get
FortiClient SSLVPN is unavailable: FortiClient VPN trial has expired.
Please contact your administrator or connect to EMS for license activation.
Any help would be greatly appreciated.
For all those who have problems installing fortinet-vpn after they installed the EMS version and still get the unlicensed problem.
You should completely remove all configurations from the system before installing the VPN only version. To do this do the following:
sudo apt remove forticlient or yay -Rs forticlient or
any other manager u used for installation
locate forticlient
With locate you will see all paths where forticlient is in the name. Delete the ones in etc, opt, var with
sudo rm -R /path
That solved it for me. I installed the forticlient-vpn package again, all i had to do is to configure the VPN connection again. No more unlicensed messages.
Hi ,
it does not work for me. i'm on ubuntu 23.10
i removed package ,folders, reboot:
can someone help plz?
Thanks
sudo apt remove forticlient
sudo find / -name forticlient
sudo rm -rf /home/username/.config/FortiClient
sudo rm -rf /var/lib/forticlient/
sudo rm -rf /var/log/forticlient/
sudo rm -rf /etc/forticlient/
sudo rm -rf /run/forticlient/
rebooted ,
my repo :
/etc/apt/sources.list.d/repo.fortinet.com.list
deb [arch=amd64 signed-by=/usr/share/keyrings/repo.fortinet.com.gpg] https://repo.fortinet.com/repo/forticlient/7.2/ubuntu/ /stable multiverse
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