Hi,
When our clients install the Forticlient that they downloaded from fortinet website (ie: https://www.forticlient.com/downloads) either v6.4 or 6.0, they are warned with the following message:
Please contact your administrator or connect to EMS for license activation.Unlicensed VPN access is available until Apr 24, 2021 4:31:19 PM
We don't have EMS server and don't need one.
The Forticlient VPN is supposed to be free to use isn't it ?
Thanks for your support.
Regards,
Jean-Christophe
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You need "FortiClient VPN" but not "FortiClient Fabric Agent with Endpoint Protection and Cloud Sandbox" if you need an SSL VPN client only.
Hi Team,
You can download forticlient from this portal:
support.fortinet.com > Firmware downloads > FortiClient > Linux > select version
Should see file name such as FortiClient702VPN.deb
Hi,
this is the version you need: https://links.fortinet.com/forticlient/win/vpnagent (Windows); https://links.fortinet.com/forticlient/mac/vpnagent (MAC)
Hi,
I'm on Ubuntu and I have the same problem. I'm only using 'fortivpn' and can no longer connect because of the expiration of the licence. I tried uninstalling everything and reinstalling only the .deb package with the latest VPN-only software, from the links aboce, but I still get the same error. What should I do?
Many thanks in advance for your response,
Regards,
Jeremie
Hi Team,
You can download forticlient from this portal:
support.fortinet.com > Firmware downloads > FortiClient > Linux > select version
You should select forticlient vpn only
Should see file name such as FortiClient702VPN.deb
Hi,
Thanks for your reply. I think this is what I did. I uninstalled everything on my machine, then installed "forticlient_vpn_7.0.0.0018_amd64.deb", downloaded from the website, but after the install I still get the message:
FortiClient SSLVPN is unavailable: FortiClient VPN trial has expired.
Please contact your administrator or connect to EMS for license activation.
Perhaps there has been a step I haven't followed properly on the uninstall?
Many thanks for your help.
HI,
Could you uninstall the old Forticlient and install the 6.0.x Forticlient from support.fortinet.com and check the behavior?
Yes it could be the scenario...you might not have uninstalled properly
The VPN file does not require any license.
Please recheck again.
All right, yes, after some search, I found out that the issue could be resolved by removing the folder in ~/.config/FortiClient, that hadn't been cleaned up by apt. Thanks!
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