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shcee0
New Contributor II

Forticlient download page can't open

fortinet.com/support/product-downlaods

 

when i try to download forticlient windows version,

i can see links.fortinet.com connect fail.

i guess the link have a problem.

 

https://links.fortinet.com/forticlient/win/vpnagent

 

 
11 REPLIES 11
srajeswaran
Staff
Staff

It works for me, can you try again?

 

https://www.fortinet.com/support/product-downloads

Regards,

Suraj

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shcee0
New Contributor II

the webpage is works. 

but when i click download button (forticlient vpn windows), its not works. 

srajeswaran

I am getting "FortiClientVPNOnlineInstaller.exe" file and downloaded successfully. Can you make sure the popup is not blocked.

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

shcee0
New Contributor II

no problem about popup, proxy, firewall..

i checked firewall log. TCP reset from server.

i guess server is block my ip..

 

srajeswaran

That is strange, you may try downloading the file from https://support.fortinet.com/Download/FirmwareImages.aspx if you have an account.

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

jose_ramada

Today I've been receiving complains about websites not loading (FortiOS 6.4.13.)

Rule logs show "TCP reset from server". One of the websites suddenly started working without any change in the fgate config. Start requests are sent and wireshark shows handshake is done. But then appears one TLSv1 packet and two more packets and connnection is lost.

I'll try some debug commands.

Anyone else having this problem?

shcee0
New Contributor II

I am currently able to download it normally again.

 
shcee0
New Contributor II

is it solved?

jose_ramada

Solved. One sdwan IP was blacklisted. Had to use 2nd link as new external IP.

Now I need to delist that IP address (spamhaus zen). any suggestion?

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