Forticlient connection profiles path location

[1ryan1]

We have an issue at our org where some machines have the "free" FortiClient VPN installed on their machine with existing connection profiles to random sites. The issue is that we are pushing FortiClient Zero Trust and during the install process, it removes the free version along with their VPN profiles. Is there a way to find a "backup" stored in the local machine somewhere by default or no? Is there also a way to stop this behavior when the new client gets installed? I doubt there is but I thought I would ask. Thanks.

I know you can add custom connection profiles when the Zero Trust version is installed but that doesn't solve my current problem.

[Raghu_Kumar]

Hello Ryan,

The following document contains the procedure for,

1. Push ZTNA endpoint profile from EMS to FortiClient Endpoints

2. Configure Zero Trust Tags to the FortiGate

3. Configure a Fabric connector on the FortiGate to connect to FortiClient EMS

4. Synchronize Zero Trust Tags to the FortiGate

https://docs.fortinet.com/document/fortigate/7.2.5/ssl-vpn-to-ztna-migration-guide/299214/prepare-fo...

Please check, review and respond if you have any further query.

[ebilcari]

I don't have a FCT free client installed to check if backup option is present, it should be under Settings> System [Restore a configuration], you can try a backup and restore after installation. If the free version doesn't offer that option than pushing profiles from EMS will be the only way.

[hintgusty]

Unfortunately, the FortiClient free version does not create a backup of VPN profiles that can be restored after uninstallation. There is no built-in way to prevent the Zero Trust version from removing existing profiles during installation. You may need to manually document and recreate the connection profiles after the upgrade.