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schiefetor
New Contributor

Forticlient closing immediately when Token window opens (macOS)

I have an iMac with Intel CPU. The latest macOS (Ventura) is installed.

As soon as I start FortiClient and enter my login credentials to our organisation, Forticlient logs in correctly, but as soon as the window with the token comes up (for which I use the iOS app), the window closes instantly and the Forticlient window also disappears immediately.
So I can't enter a token and connect to the company VPN.

What can I do?

By the way:
On my 2019 MacBook (also with Intel CPU and macOS Ventura) it works fine).

1 REPLY 1
rbraha
Staff
Staff

Hi schiefetor,

I would suggest to uninstall /install it again or use another version of FCT ,based on your FOS version , check Product Integration and support on the released notes and test it again .

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