Forticlient asking for a reboot for Vulnerability patching

[dploch]

Hi,

We have many users confused by this pop-up (see attached screenshot).

I sent out a mass email notice.

Half of the time the reboot button doesn't work. 

Is there any way to disable this pop-up for end users?

[TAC1]

August 2022 and this is still happening, rebooting doesn't help make the popup go away and neither does clicking Do Not Reboot (the popup just comes back). When I check the endpoint profile's XML, vulnerability scan is already set to 0 so I have no idea why it keeps trying to scan endpoints in the first place.

[Edmilson]

I still have the same error today.

[Bill_Daly]

Still not fixed.