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jfm2038
New Contributor

Forticlient and smart card

Hi!

I use Foticlient to acces to my corporate network.

 

My private certificate is installed in a smart card USB (Yubikey NEO) in the PIV applet.

I have the problem when the VPN client make the conection that ask me many times the PIN, because the serveral conection stages of the client. The question is: there are any solution for that the client ask me the PIN only the first time only in each connection?

 

I work with Windows 7/x64 Thanks in advance. Best regards.

4 REPLIES 4
Chris_Lin_FTNT

What version of FortiClient are you using? IPSec or SSL?

 

FortiClient 5.2.5 is the latest release. You can give it a try.

jfm2038

Thanks for your response.

 

I had an older version of FortiClient and I updated it to the 5.2.5 version. I use a VPN SSL connection.

 

But the problem persists. When I use the smart card with my certificate, it asks me up to 7 times the PIN in the connection process.

 

Any idea?

 

Bests regards.

 

 

 

 

 

hohosecure

I saw this on their KB, does it help? http://kb.fortinet.com/kb...amp;externalId=FD37525 HoHo
jfm2038

Thanks again. I tried your advice, but it didn't work. I use a VPN SSL and I think is a IPSEC only parameter.

 

Another option?. Thank you very much.

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