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lvfranz
New Contributor II

Forticlient and fortitoken

Hi, we have a problem with forticlient and user with fortitoken.

When the user try to login to vpn, forticlient ask for username and password.

After that ask for the token but clear the password area and user must reinsert the password again

5 REPLIES 5
fcb
Contributor

What firmware version? I've seen it do something like that in late 5 or earl 6.x code but you didn't have to re-input the password (even though it showed blank you couldn't type in that box) so we just put in the token and it connected.

lvfranz
New Contributor II

The problem seem to be related to forticlient version since other client doesn't present the problem with the same vpn connection.

Most of the client are 6.4.1.1519

antiun_network
New Contributor

Same here with FortiClient 7.0.

SitteM
New Contributor II

Same with FortiClient VPN 6.2.9

SitteM
New Contributor II

Same with Forticlient 7.0.8.0427

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