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CyberUser
New Contributor

Forticlient VPN Window opening by itself

Good afternoon,

We have a problem with Forticlient VPN. The client is configured with ZTNA and EMS. Every time we suspend the notebook and turn it on again, the Forticlient window opens. We have tried reinstalling and installing older versions, but without success. Has anyone experienced something similar and would know what could be the reason?

Thank you in advance.

5 REPLIES 5
dbu
Staff
Staff

Hi @CyberUser , 

Maybe you need to verify the windows startup list and see if your FortiClient is enabled to run owhen Windows stars.

Regards!
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CyberUser
New Contributor

We cant disable the run when windows starts because we need ZTNA and EMS services.

AEK
Honored Contributor

Hi

I think you mean FortiClient, not FortiClient VPN, right?

As far as I remember this behaviour is managed from EMS policy side. It can be enabled or disabled by EMS admin only.

AEK
AEK
CyberUser
New Contributor

We cant disable the run when windows starts because we need ZTNA and EMS services. Thats is it.

hbac

Hi @CyberUser,

 

Can you please clarify? First, you mentioned that the client is configured with ZTNA and EMS. But after, you mentioned that you need ZTNA and EMS services? 

 

As AEK suggested, this can only be achieve on the EMS. 

 

Regards, 

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