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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

160 REPLIES 160
frustrated_user

The 80070643 error code is associated with failed driver installation. Have you tried running the setup using the "Run as Administrator" option?

If you look closely on your TMP folder, there will also be the full installer, with size around 170 MB. I'd suggest copying it to another folder and also trying to run it as Administrator.

JLPM

Unfortunately it didn't work :(

Nk2C2
New Contributor II

Hi @JLPM  I'm not sure if you've installed it yet. I got the same error message as you at first, but now I've managed to install it (Surface Pro 11).

I used this method: In the folder C:/{user}/AppData/Local/Temp/FCT_{....} (The folder starts with FCT)

Inside, there will be these files. Install from the file named ForticlientVPNUntitled.png

JLPM
New Contributor II

@Nk2C2 Thank you very much!! It worked :DDD

imulade
New Contributor II

Same here, but i install the testversion of full client - this works for me!
Hope they will update the VPN Client soon!

imulade
New Contributor II

Install the full version (testversion) of Forticlient! This works for me! 

rvba
New Contributor

Could someone share the checksum code (MD5 and SHA-512) for the firmware image "FortiClientVPNSetup_7.4.3.1790_ARM64.exe"?

MichaelS11
New Contributor III

edited my post with the checksums.  

Nk2C2
New Contributor II

Any update for surface?

capricorne
New Contributor II

Work for Surface 11 Pro!

As said you have to :

- get the ARM installer

- lauch the ARM installer in a session with admin right

- go to the temp folder C:/{user}/AppData/Local/Temp/FCT_{....} and copy the ForticlientVPN.msi file on you desktop

- End the ARM installer

- Launch the ForticlientVPN.msi file, and go throught the install. (! from a admin account)

After this, the Forticlient VPN must be running in the taskbar, you can configure and save your profile.

Thanks to Nk2C2  for the help!

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