Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?
Or is there any other solution?
I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.
Solved! Go to Solution.
Created on ‎03-20-2025 09:52 PM Edited on ‎06-05-2025 07:01 PM
FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.
If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads
Edit: step-by-step instructions on how to download forticlient
https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...
if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.
Could somebody please send me a download link for this version? Unfortunately I cannot download it due to not having any product error. Thanks a lot!
hi @SB12 - please try the online installer and see if you can get the 7.4.3. here is the link https://www.fortinet.com/support/product-downloads to get it. just download the forticlient vpn-only
You can register for a trial license and get access to the download links.
Same for me. I'm an external consultant and use the VPN-only client to connect to client NAS, so I don't have an active subscription. Please somebody can publish a link?
Created on ‎03-21-2025 10:23 PM Edited on ‎03-21-2025 10:23 PM
hi @VincenzoG - please download the forticlient vpn-only from here and check if it is 7.4.3 https://www.fortinet.com/support/product-downloads
Hello, I downloaded the vpn-only client, but when installing the following error appears. I should be the x86 version....
hi @VincenzoG - thanks for the update and testing. i have messaged you with the forticlient remover to clean reinstall the app.
Thanks @rtanagras! succesfully installed and working, but unfortunately there a timeout connection error. The VPN works correctly using Android app, so I guess that could be some settings. I will seek assistance with the client IT.
Thanks again for your support, much appreciated
Hello,
I'm in the same situation and encountering the same error message. I downloaded the FortiClient VPN as directed from the website for my PC equipped with an ARM chip.
I don't have a license; the company's IT team has access. Is it possible to get the link to directly download the ARM-compatible version, 7.4.3?
Thank you, best regards.
Same here. It fails to install.
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