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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

97 REPLIES 97
rtanagras

hi @SB12 - please try the online installer and see if you can get the 7.4.3. here is the link https://www.fortinet.com/support/product-downloads to get it. just download the forticlient vpn-only

Best,
Ricky
MZBZ

You can register for a trial license and get access to the download links.

M. B.
VincenzoG
New Contributor

Same for me. I'm an external consultant and use the VPN-only client to connect to client NAS, so I don't have an active subscription. Please somebody can publish a link?

rtanagras

hi @VincenzoG - please download the forticlient vpn-only from here and check if it is 7.4.3 https://www.fortinet.com/support/product-downloads

Best,
Ricky
VincenzoG

Hello, I downloaded the vpn-only client, but when installing the following error appears. I should be the x86 version....

 

Senza titolo.png

 

rtanagras

hi @VincenzoG  - thanks for the update and testing. i have messaged you with the forticlient remover to clean reinstall the app.

Best,
Ricky
VincenzoG

Thanks @rtanagras! succesfully installed and working, but unfortunately there a timeout connection error. The VPN works correctly using Android app, so I guess that could be some settings. I will seek assistance with the client IT. 

Thanks again for your support, much appreciated 

MZBZ
Staff
Staff

The released version of FortiClient for ARM (7.4.3) does NOT include all the features of the Windows version. An updated document will be released next week which includes list of features currently implemented. Other features will be gradually included in the ARM version in next versions.

M. B.
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