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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

108 REPLIES 108
mjsoumick
New Contributor II

Thanks! But it seems for the same, I need to have a support contract.

I'm in that portal, but unable to select any product.

Is there any other option? or am I doing something wrong?

 
Immagine 2025-03-21 100007.png

 

rtanagras

it looks like an account issue. you need to have a valid support contract and at least one registered device.

Best,
Ricky
MichaelS11

Thanks for your advice artanagrass.  However, yet again, Fortinet does an extremely poor job at anything they try.  Most of us asking for the driver are contractors that download the free vpn driver to connect to a paid fortinet vpn.  I just tried to download the windows version into my windows arm, and it does NOT install.  Enough is enough!  Fortinet will never ever again get my vote when architecting solutions.  What a disappointment of a company.  I am pushing my clients to move away from this incompetent company.

Mr_t
New Contributor II

I can (finally!) confirm FortiClient 7.4.3 is now working on a ARM processor with SAML auth enabled.

enricoandreoli
New Contributor II

PLEASE provide a download link available for everyone (drive or whatever) or send me in MP <3

rtanagras

you can download the app from the support portal by logging into your registered account at https://support.fortinet.com/Download/FirmwareImages.aspx 

 

step-by-step instructions can also be found here: https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst... 

Best,
Ricky
rtanagras

Cool! :)

Best,
Ricky
fcolussi
New Contributor II

it seems can’t be reached, i read ‘Sorry, you don't have any product covered by a Fortinet support contract’, but i’m only looking for the forticlient vpn running on arm.

rtanagras

use an account with a valid support contract at least one registered device.

Best,
Ricky
enricoandreoli
New Contributor II

I'm just an external consultant so no link available for me until one of the companies I work for decide do spend 5 minutes downloading the new installer from the portal.. If anyone could send me a DM with a link it would VERY appreciated.

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