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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


Edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

168 REPLIES 168
Zach77

Hi,

 

Understand that there is already Forticlient VPN installer for ARM processer, however, it still comes the same message when i run x64 installer for ARM processer. 

cannotinstall.png

Seek your kind advice, thanks.

Agc
New Contributor II

I can’t believe that after 4 years of waiting for Fortinet to release the ARM64 version of FortiClient, they release an installer that doesn’t even work. And yet, they marked the thread as solved…

Galbackmen

 

Hey

Can send also to me the

1. ARM installer 

2. Forticlient remover 

 

Thank you so much

MikeMerci

I do not see that this is a solution. The VPN ONLY Installer even does not finish its installation. 

So I must say - FORTIGATE is extremely Save - cause I cannot access my server. This makes it extremely save but is not the solution we do pay for! 

Quite poor that even a year later it still does not work. 

Mr_t
New Contributor II

I can (finally!) confirm FortiClient 7.4.3 is now working on a ARM processor with SAML auth enabled.

enricoandreoli
New Contributor II

PLEASE provide a download link available for everyone (drive or whatever) or send me in MP <3

rtanagras

you can download the app from the support portal by logging into your registered account at https://support.fortinet.com/Download/FirmwareImages.aspx 

 

step-by-step instructions can also be found here: https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst... 

Best,
Ricky
rtanagras

Cool! :)

Best,
Ricky
fcolussi
New Contributor II

it seems can’t be reached, i read ‘Sorry, you don't have any product covered by a Fortinet support contract’, but i’m only looking for the forticlient vpn running on arm.

rtanagras

use an account with a valid support contract at least one registered device.

Best,
Ricky
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