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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

152 REPLIES 152
VincenzoG
New Contributor II

I can finally connect using the ARM-version, it was a parameter setting in the Advanced setting section, phase 1, changed DH group from 20 to 5 and now is working. Thanks @rtanagras

Digical

@rtanagras , can you please sent me the same forticlient remover? I am encountering the same problem as VinenzoG

 

thx Calvin

rtanagras

hi @Digical - have messaged you.

Best,
Ricky
Felv114

@rtanagras 

Sorry for My Englis

I need help plis plis 

 

U can send me the

1. ARM installer 

2. Forticlient remover 

I very appreciate u colaboration 

Very thnak u 

rtanagras

hi @Felv114 - no worries. just messaged you.

Best,
Ricky
ale-rezk

Hi @rtanagras 

 

Can send also to me the

1. ARM installer 

2. Forticlient remover 

 

Thank you so much

jk741

Hello there,

Finally the waiting is over, thanks to the fortinet development team.

Could you provide me with the download link for the new arm client and the forticlient remover, cause I tried to install it previously, without success.

ascoopcedric

Hi @rtanagras 

Can you also please DM me the links.
Same thing here. External consultant for a company and need fortiClient to connect.

Thanks in advance

Denium2994

Hi! 
I need help please please 
Can you send me the
1. ARM Installer 
2. Forticlient Removal 
I really appreciate your cooperation 
Thank you very much
Digical

@rtanagras Thanks for the DM. I have installed VPN-only for ARM without any issue and it's working now! Now I am complete :) 
Tip: You should post the download versions online immediately. Saves you a lot of DM's ;) 

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