Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?
Or is there any other solution?
I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.
Solved! Go to Solution.
Created on 03-20-2025 09:52 PM Edited on 06-05-2025 07:01 PM
FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.
If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads
Edit: step-by-step instructions on how to download forticlient
https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...
if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.
It seems that downloader for VPN only client still downloads old version of the client and it fails to install.
hi @TRM - i spoke with the developer team, and they said that only the x86 online installer has been uploaded to this link https://www.fortinet.com/support/product-downloads. let's probably wait until they fix it. let me message you the installer.
Hi @rtanagras ,
could you send me a link to the ARM app installer?
Thanks
hi @morgan73 - i have messaged you.
Created on 03-24-2025 09:15 AM Edited on 03-24-2025 09:16 AM
Hi @rtanagras,
Great, thank you very much! The installation was successful, and I was able to configure the VPN and connect to my company's server! No more awkward standby solutions with remote connections on my old PC, or using the FortiClient utility from the Microsoft Store that only worked once every 15-20 connections! This is going to be simplify life, and I'll finally be able to enjoy my new PC...
Have a nice day!
I can finally connect using the ARM-version, it was a parameter setting in the Advanced setting section, phase 1, changed DH group from 20 to 5 and now is working. Thanks @rtanagras
@rtanagras , can you please sent me the same forticlient remover? I am encountering the same problem as VinenzoG
thx Calvin
hi @Digical - have messaged you.
Created on 03-24-2025 09:58 AM Edited on 03-24-2025 12:01 PM
Sorry for My Englis
I need help plis plis
U can send me the
1. ARM installer
2. Forticlient remover
I very appreciate u colaboration
Very thnak u
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