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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

124 REPLIES 124
Sheet-Strength52

Thanks, yes, I attempted to install from that download but I'm still getting to the FortiClient VPN Setup Wizard ended prematurely message.

SB12
New Contributor

Could somebody please send me a download link for this version? Unfortunately I cannot download it due to not having any product error. Thanks a lot!

rtanagras

hi @SB12 - please try the online installer and see if you can get the 7.4.3. here is the link https://www.fortinet.com/support/product-downloads to get it. just download the forticlient vpn-only

Best,
Ricky
MZBZ

You can register for a trial license and get access to the download links.

M. B.
VincenzoG
New Contributor II

Same for me. I'm an external consultant and use the VPN-only client to connect to client NAS, so I don't have an active subscription. Please somebody can publish a link?

rtanagras

hi @VincenzoG - please download the forticlient vpn-only from here and check if it is 7.4.3 https://www.fortinet.com/support/product-downloads

Best,
Ricky
VincenzoG
New Contributor II

Hello, I downloaded the vpn-only client, but when installing the following error appears. I should be the x86 version....

 

Senza titolo.png

 

rtanagras

hi @VincenzoG  - thanks for the update and testing. i have messaged you with the forticlient remover to clean reinstall the app.

Best,
Ricky
VincenzoG
New Contributor II

Thanks @rtanagras! succesfully installed and working, but unfortunately there a timeout connection error. The VPN works correctly using Android app, so I guess that could be some settings. I will seek assistance with the client IT. 

Thanks again for your support, much appreciated 

morgan73

Hello,
I'm in the same situation and encountering the same error message. I downloaded the FortiClient VPN as directed from the website for my PC equipped with an ARM chip.
I don't have a license; the company's IT team has access. Is it possible to get the link to directly download the ARM-compatible version, 7.4.3?
Thank you, best regards.

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