Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?
Or is there any other solution?
I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.
Solved! Go to Solution.
Created on ‎03-20-2025 09:52 PM Edited on ‎06-05-2025 07:01 PM
FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.
If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads
Edit: step-by-step instructions on how to download forticlient
https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...
if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.
I'm just an external consultant so no link available for me until one of the companies I work for decide do spend 5 minutes downloading the new installer from the portal.. If anyone could send me a DM with a link it would VERY appreciated.
Same problem, if someone could send me a link to download the installer it would be really appreciated.
let me message you
Dear Ricky,
Can you kindly send me a message with a link to download the ARM version?
I don't have an active subscription for forticlient. Hence, I'm unable to download from the support portal.
Thank you so much!
Regards,
Soumick
have messaged you
I'm in the same boat, could I also get a message? Thank you!
hi @nealhills - could you try the online installer and see if you can get version 7.4.3? just select the appropriate platform under the FortiClient VPN-only section. here’s the link: https://www.fortinet.com/support/product-downloads
Created on ‎03-21-2025 06:02 AM Edited on ‎03-21-2025 07:21 AM
Same problem here as well, I don't have an active subscription so I'm not able to download on the public facing download page.
Created on ‎03-21-2025 10:20 PM Edited on ‎03-21-2025 10:22 PM
hi @Sheet-Strength52 - can you check if you can download the 7.4.3 using the online installer from here? https://www.fortinet.com/support/product-downloads just download the forticlient vpn-only
Thanks, yes, I attempted to install from that download but I'm still getting to the FortiClient VPN Setup Wizard ended prematurely message.
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