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aspnovac
New Contributor

Forticlient VPN ARM processer

Hi,
We bought an Microsoft Surface Pro 9 which has an ARM processer.
The point of buying this was to hook it up with the Fortinet VPN, so we could go anywhere and still be connected.
Problem is i can't install it on the Surface Pro 9, due to having an ARM processer.
I was wondering if there was any early access or beta for Forticlient VPN for ARM processers that we could try?

Or is there any other solution?

I tried the Microsoft store app, but that doesn't seem to work with SAML.
The VPN connection is SAML with Azure.

1 Solution
rtanagras

FortiClient for ARM is now available on the support portal. Look for the version 7.4.3.

 

If you're having difficulty finding the installer, you can download it directly from our Download Portal. https://www.fortinet.com/support/product-downloads

 

https://docs.fortinet.com/document/forticlient/7.4.3/windows-release-notes/549781/product-integratio...

 

2025-03-21 12 54 52.jpg


Edit: step-by-step instructions on how to download forticlient

 

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-download-FortiClient-offline-inst...

if you encounter the error message 'Sorry, you don't have any product covered by a Fortinet support contract'. please make sure that you're using an account with a valid support contract at least one registered device.

Best,
Ricky

View solution in original post

164 REPLIES 164
mjsoumick
New Contributor II

Dear Ricky,

Can you kindly send me a message with a link to download the ARM version?
I don't have an active subscription for forticlient. Hence, I'm unable to download from the support portal.

Thank you so much!

 

Regards,

Soumick

rtanagras

have messaged you

Best,
Ricky
nealhills

I'm in the same boat, could I also get a message? Thank you!

rtanagras

hi @nealhills - could you try the online installer and see if you can get version 7.4.3? just select the appropriate platform under the FortiClient VPN-only section. here’s the link: https://www.fortinet.com/support/product-downloads

2025-03-22 13 15 21.jpg

 

Best,
Ricky
Sheet-Strength52

Same problem here as well, I don't have an active subscription so I'm not able to download on the public facing download page.

rtanagras

hi @Sheet-Strength52 - can you check if you can download the 7.4.3 using the online installer from here? https://www.fortinet.com/support/product-downloads just download the forticlient vpn-only

Best,
Ricky
Sheet-Strength52

Thanks, yes, I attempted to install from that download but I'm still getting to the FortiClient VPN Setup Wizard ended prematurely message.

SB12
New Contributor

Could somebody please send me a download link for this version? Unfortunately I cannot download it due to not having any product error. Thanks a lot!

rtanagras

hi @SB12 - please try the online installer and see if you can get the 7.4.3. here is the link https://www.fortinet.com/support/product-downloads to get it. just download the forticlient vpn-only

Best,
Ricky
MZBZ

You can register for a trial license and get access to the download links.

M. B.
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