Forticlient VPN 7.0.5 Blank Screen with macOS Mojave

[rdoshi2511]

Dear All

Off lately the forticlient stopped working and shows blank screen on start.

I have uninstalled and reinstalled it many times with different versions but it all behaves the same.

Below is screenshot.

I even followed instructions in the below link

https://docs.fortinet.com/document/forticlient/7.0.5/macos-release-notes/223986/special-notices

but a few files are not available in my version.

Below is the screenshot from the Security & Privacy

 

Please help.

[rdoshi2511]

@alif Please assist

[alif]

As per FortiClient 7.0.5 release notes, macOS Mojave is not listed in the supported OS list.

Please downgrade to FortiClient 7.0.0 and see if it helps.

https://docs.fortinet.com/document/forticlient/7.0.0/macos-release-notes/471180/product-integration-...

[rdoshi2511]

Dear Alif,

i am not able to find the 7.0.0 setup file for vpn only. Can you share the direct dmg file link.

[alif]

Please download the previous version of FortiClient from Fortinet Support Portal.

https://support.fortinet.com/

[abelio]

[abelio]

[rdoshi2511]

Yes i am on macOS Mojave 12.4. Still not working

[abelio]

Indeed. As you can see above, it is not supported.

Uninstall 7.0.5 and install 6.4.8

[rdoshi2511]

@abelio With 6.4.8, the problem is that the configurations are not getting saved. Are there any post installation steps to be performed?