Forticlient Restore "Failed to process the file."

[clrq]

I am getting an error "Failed to process file." when I attempt to restore a conf file that i created using backup. Using FortiClient 5.6.2.1117.

Any ideas? 

[Toshi_Esumi]

I encountered the same problem. At that tike TAC was kind enough to give me a hint for what's going on although my stand-alone FortiClient without licenses is not supported by them. Antivirus between FortiClient and a local AV software are likely interfering each other. I re-installed the FortiClient without Antivirus to be able to backup/restore config file.