Forticlient & Lenovo Connection Manager

[romanr]

Hi, at one of our customers we expirence troubles on notebooks that have Forticlient and Lenovo Connection Manager installed... Not like bluescreen, but just connection comes up and then no access to the network... The profiles work perfectly on systems without that Lenovo thing... I think this might be a quiet common installation, so has anybody else seen that kind of troubles??? cheers.roman

[vanc]

No sure exactly what the issue. One possible reason is the proxy in FortiClient. In 3.0, it does not support " TCP Segmentation Offloading" . It may interfere with Lenovo Connection Manager. You can manually turn off FortiProxy by using some registry hacks. Here is a KC article. http://kc.forticare.com/default.asp?SID=&Lang=1&id=1971. But it' s too old. With 3.0 MR6 or newer, you have to disable a driver called fortishield. 1) Launch a DOS prompt with administrator privileges. 2) Type in " net stop fortishield" 3) Launch regedit and change the registry key described in the KC, and then restart FortiClient. It may or may not help. If it doesn' t, please file a support ticket.

[romanr]

Thanx vanc! we will give that a try! cheers.roman

[vanc]

Forgot one step, and should be the first step. Stop FortiClient first before doing the registry hack. fortishield cannot be stopped when FortiClient is running.

[romanr]

Hi, I just had one of those notebooks in my hands... There wasn' t even Fortishield enabled... Just the IPSec VPN part was actually installed! cheers.roman