Forticlient Issue AD users

[Sisma]

Hello experts, I have this issue with my users while using FortiClient:
When a domain user's password, configured as a VPN User, expires, FortiClient, despite prompting for a password change, is unable to actually reset it.

It reports "Password Field do not match," but upon checking, the fields are identical.

[ebilcari]

Does the VPN users get authenticated directly to the LDAP server or is there a RADIUS server in between?

You can take a look at this section of the Admin guide to check the required configuration and make sure that LDAPS is configured.