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Muhammad_Reza
New Contributor

Forticlient EMS Cloud endpoint not registered in Fortigate

Dear All.

 

We're using FG-7.4.1 with Forticlient Cloud EMS 7.1 for ZTNA, and have problem with endpoint registration in FG

All endpoint that connected to EMS are listed and tagged in EMS, but only 1 are listed in FG that are fabric connected to EMS. 

With this situation ZTNA policy in Fortigate with ZTNA tag, are not working.

Please help to troubleshoot this issue.

 

 

EMS List.PNG

 

Fortigate registered.PNG

 

 

 

 

3 REPLIES 3
Anthony_E
Community Manager
Community Manager

Hello Muhammad,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Muhammad,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello Muhammad,

 

Did you already have a look into this document?

https://docs.fortinet.com/document/forticlient-cloud/23.3.0/cloud-deployment/487888/installing-forti...

 

Tell me if the information inside are helpful. If not, we will continue to look for an answer.

 

Regards,

Anthony-Fortinet Community Team.
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