Forticlient EMS 7.4.0 - No icon to start GUI

[infrasteve]

I just installed FortiClient EMS 7.4.0 on Ubuntu 22.0.4 according to the installation doc. All the running services check out like they're supposed to. The doc says to double-click the FortiClient Endpoint Management Server icon to fire up the gui so I can configure https access, but there is no icon to click, nor does the system have anything for forticlient in the applications menu. Anyone have a workaround for this or tell me the bin the icon is supposed to point to?

[AEK]

As it is installed with root user, I guess you need to look in the root's home directory,

i.e.: /root/Desktop/

[infrasteve]

Thanks for the response. Sadly, no luck there.

[infrasteve · Accepted solution]

Well, it looks like Fortinet updated the doc since last night. They now instruct you to just open a browser and point to https://localhost. I had tried that as well and got timeout errors. I was able to troubleshoot that with apache logs though. There were a handful of files in /opt/forticlientems that needed permissions amended (or one needs to add www-data to the forticlientems group) as well as some log files it couldn't access. 

Good luck, Windows admins!

[AEK]

Thanks for sharing, Steve.

As this is a very new release I guess you will be one of the first admins finding new unknown issues. We'll appreciate if you keep us updated with your findings.