We have updated our Forticlient EMS to the version 7.0.7 Build 0398 and we show that for most of the endpoint the policy are no more sync in the console.
Is this point corrected on the version 7.2.0 ?
Please let me know,
Thank's in advance.
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
Waiting an answer, I m sharing with you the FortiClient EMS 7.2 guide.
You will maybe find an answer in it:
May I know your EMS upgrade path?What is the FortiClient (FCT) version?I'd suspect compatibility issue.You can find the FCT<>EMS compatibility chart here:https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/afec3249-ed3f-11ea-96b9-005056...
Forti Ems - Upgrade path: 6.4.6 --> 7.0.7
Forticlient too: 220.127.116.118 to 7.0.7 build 0398
ps: some clients are still running in 6.4.6 and they are sync with our FortiEms 7.0.7
Thank's in advance for your advice
FCT 6.4x is still compatible with EMS 7.0.7.
Your query would require in-depth analysis on ESNAC logs from affected machine in C:\Program Files\Fortinet\FortiClient\logs\trace to understand what happened.
I'd suggest raise a FortiCare ticket with us to continue.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2023 Fortinet, Inc. All Rights Reserved.