Forticlient Adroids blocks apps

[MacSystemOperator]

We are using Forticlient EMS 7.0.8 server and are managing Android phones.

We are not pushing our VPN SSL to the phone, but the Forticlient creates a VPN profile and connects always. Some users experience connection problems (mostly on the Android Outlook app), some not. After removing the Forticlient VPN profile, the connection works, but Forticlient is putting that VPN profile back again... Does anybody know what that VPN profile is doing and what I can do to help those users?

[Anthony_E]

Hello MacSystemOperator,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

[Anthony_E]

Hello,

I found this documentation:

https://docs.fortinet.com/document/forticlient/7.0.0/android-administration-guide/779251/force-stopp...

Could you please tell me if it helped?

Regards,