Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
ralphwestland-root
New Contributor

Created on ‎06-18-2024 06:13 AM

Forticlient 7.4 got stuck on starting SSL VPN session after windows update June

Use forticlient 7.4 ZTNA licensed via EMS cloud and 7.4 VPN free version with ssl vpn

The connection got stuck with the message connecting.

In the fortigate no SSL VPN connection is incomming at that moment.

Started today after running windows update last night.

 

Solution??

 

ROOT support team
ROOT support team
Labels:
564
0 Kudos
2 REPLIES 2
hbac
Staff
Staff

Created on ‎06-18-2024 06:16 AM

Hi @ralphwestland-root,

 

Are you using SAML authentication? Have you tried a different FortiClient version? 

 

Regards, 

560
0 Kudos
ralphwestland-root
New Contributor
In response to hbac

Created on ‎06-18-2024 06:21 AM

Authentication via radius server

The solutions seems to be remove the forticlient, reboot, reinstall the forticlient and the it is working again.

Problem 300+ workstations to fix.

A fix from fortinet is the best solution

ROOT support team
ROOT support team
558
0 Kudos
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2024 Fortinet, Inc. All Rights Reserved.