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pnobels
New Contributor II

Forticlient 7.2.4 breaks authenticated active connections during ctrl-alt-del

Hi,

 

testing Forticlient 7.2.4.  When using a user authenticated session (FortiAuthenticator 6.4.4) and having an open session like for example putty ssh, when issuing a ctrl-alt-del (lock screen and unlock) the active session is terminated.

 

When checking in the Authenticator monitoring i notice the active authenticated session dissapears when performing the ctrl-alt-del.

 

Version 7.0.8 seems not to have this issue.  Haven't tried any other version yet.  Anyone who encountered same thing and has a workaround?  Need at least 7.2.2 for Azure joined laptops...

__PRESENT

3 REPLIES 3
ebilcari
Staff
Staff

I guess you are referring to the SSO Mobility Agent feature and SSO sessions being removed in FAC. Is FCT managed by EMS? Is this behavior related only to ctrl-alt-delete key press or also to simple lock screen?

- Emirjon
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pnobels
New Contributor II

It happens with the ssoma client as well as the forticlient ems.  As well with ctrl-alt-delete as simple lock screen.  

ebilcari

I did a search internally and starting from version 7.2.2 the behavior is changed #862021. For security reason SSOMA will treat screen lock as logout. This change was introduced to prevent local users getting access while the AD user is in locked screen status.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
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