Forticlient 7.2.4 breaks authenticated active connections during ctrl-alt-del

[pnobels]

Hi,

testing Forticlient 7.2.4.  When using a user authenticated session (FortiAuthenticator 6.4.4) and having an open session like for example putty ssh, when issuing a ctrl-alt-del (lock screen and unlock) the active session is terminated.

When checking in the Authenticator monitoring i notice the active authenticated session dissapears when performing the ctrl-alt-del.

Version 7.0.8 seems not to have this issue.  Haven't tried any other version yet.  Anyone who encountered same thing and has a workaround?  Need at least 7.2.2 for Azure joined laptops...

__PRESENT

[ebilcari]

I guess you are referring to the SSO Mobility Agent feature and SSO sessions being removed in FAC. Is FCT managed by EMS? Is this behavior related only to ctrl-alt-delete key press or also to simple lock screen?

[pnobels]

It happens with the ssoma client as well as the forticlient ems.  As well with ctrl-alt-delete as simple lock screen.  

[ebilcari]

I did a search internally and starting from version 7.2.2 the behavior is changed #862021. For security reason SSOMA will treat screen lock as logout. This change was introduced to prevent local users getting access while the AD user is in locked screen status.

[Markus_M]

Try upgrading to the 7.4.0. It changes the detection of logoff and lock and might work for this case.

[pnobels]

There is a new version 7.2.5 supposed to be released anytime now which should fix this issue.