Forticlient 6.4 and 6.2 - blank white screen

[kp1512]

Hi all

Has anyone got a fix for this issue?

When you launch FC it opens but you just see a blank white screen?

I am suspecting its related to a DLL etc but unsure but I cant be the only one having the issue?

Any help would be appreciated 

[SuerSub]

Hi - i have this issue too- did you ever get a fix? 

[anikolov]

Hello,

Do you by any chance use SAML for access? If that is the case, please upgrade to 7.0.3, as there are number of SAML issues solved in this release. If that is not the case, can you please provide more data, as forticlient logs and the following output of the reproduction of the problem?
diag debug app fnbamd -1
diag debug app authd -1
diag debug app sslvpn -1
diagnose vpn ssl debug-filter src-addr4 <IP address> <---- insert the IP address of the user
diag debug en

Thanks in advance.

Regards,