Forticlient 5.6.1 and FortiEMS 1.2.2 is OUT!!

[Sebastiaan_Koopmans]

Forticlient 5.6.1 and EMS 1.2.2 is out...

We are going to upgrade tonight and will let you now the feedback

[SteveG · Accepted solution]

Creating the 5.6.1 installer works, well it's listed and downloadable. However pushing the 5.6.1 install via EMS to a client PC broke FortiClient completely. The install ran but when the laptop rebooted FC had disappeared completely, looks like the uninstall of the previous client worked but the 5.6.1 install failed. So I rebooted the laptop and downloaded the 5.6.1 installer from the EMS server but when running it get "The installer has encountered an unexpected error installing this package". Now manually installing 5.4.4 build created by EMS. Once that's installed I'll reboot and try 5.6.1 again.

See attached screen grab.

[SteveG · Accepted solution]

I've just done the same! Ticket No. 2440807

[Jeroen_Nieuwenbroek · Accepted solution]

did the same here: ticket number 2440851 .  Rescheduled the installer to start at 11:50PM

[Sebastiaan_Koopmans · Accepted solution]

Ticketnr: 2440804

Answer: 

This issue is already reported to our Engineering with BUG ID: 0458950, please for now keep on hold to upgrade the clients from EMS.

Will get back to you as soon as I get further information. 

[Jeroen_Nieuwenbroek · Accepted solution]

[size="4"]For now, set the permission on the shared folder to avoid the clients to update.[/size]

(Deny read access for 'everybody' .)

[neonbit · Accepted solution]

Yup it's a known bug, there's a customer support bulletin available explaining it, looks like the fix will be out in 5.6.2 due for release on Nov 13th.

Customer Support Bulletin CSB-171110-1 FortiClient 5.6.1 Installation Package Failure 2017-11-10 Subject: FortiClient 5.6.1 Installation Package Failure Released: 2017-11-10 Modified: 2017-11-10  Product: FortiClient 5.6.1

Description:

Upon creation of a FortiClient 5.6.1 installation package when created by the Enterprise Management Server (EMS), the package encounters an error.  The issue occurs if EMS downloads FortiClient 5.6.1 from the FortiGuard network.  When the error occurs, EMS displays the following message:

"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2711.”

Possibly Affected Products:

FortiClient 5.6.1

Remedy:

FortClient 5.6.2 will correct this issue and will be released by 13th November

[Carl_Wallmark]

I upgraded EMS 2 hours ago, no more crashes :) I also like the new dashboard and menues!

[Sebastiaan_Koopmans]

Couldnt wait so also upgraded EMS to 1.2.2

And indeed nice dashboard... :)

Already found an issue in our config file , keeps saying "Network Error" on the Sandbox address....

[SteveG]

I'll be upgrading from 1.2.1 to 1.2.2 today too! Let's hope some of bugs have been squashed....

[Sebastiaan_Koopmans]

Correction... he is saying network error because: "Sandbox Server was not authorized" ... anyone an idea how to fix this... (tonight we are upgrading to FSA 2.5 so maybe it will resolved with that)

[leif_haggstrom1]

We are on 1.2.2 but does anyone know how you get EMS to recognize that FortiClient 5.6.1 is available and download by itself? (Without doing a manual upload of a FortiClient package i mean)

/Leif

[SteveG]

leif.haggstrom wrote:

We are on 1.2.2 but does anyone know how you get EMS to recognize that FortiClient 5.6.1 is available and download by itself? (Without doing a manual upload of a FortiClient package i mean)

/Leif

I was trying to do the same, I'm hoping that in the morning some overnight script would have run and 5.6.1 will show as available.....

[Sebastiaan_Koopmans]

5.6.1 is available in EMS NOW for download!

[Sebastiaan_Koopmans]

About our authorisation issue i mentioned...

It was an firewall related issue, EMS 1.2.2 actively check if connection can be made (1.2.1 doesnt) so this issue already exist but come to Sunshine now... :) but its fixed and has nothing to do with 1.2.2

[SteveG]

5.6.1 has appeared in EMS 1.2.2 this morning.