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Forticlient 5.4 for Mac OSX Installation problems
Hello,
I have Mac OSX 10.11.6, fully updated.
I download the "Get Forticlient 5.4 for Mac OSX" file, "FortiClientOnlineInstaller.dmg and open it to setup the forticlient.
It attempts to download the forticlient and I get the error "Failed to connect to the update server".
Has anyone hit this before? Is this a known issue? Is there a fix?
-Stephen
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If you have an active subscription I would download it from the support portal as the failed to connect error seems to be returnng every time.
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That helped though I'm concerned that user's downloading future version may run into trouble.
I was at least able to verify the installation instructions I have. :)
-Stephen
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Why isn't the problem being fixed by Fortinet?
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Are you behind any proxy? This might be the cause of failing to reach the update servers.
Ken
PCNSE
NSE
StrongSwan
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It is just regarding the MAC version. Did test from different locations/networks and computers.
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Run
sudo spctl --master-disable
in Terminal, run the install and then run
sudo spctl --master-enable
This disables Gatekeeper to allow the install and then re-enables it.