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rouzbeha
New Contributor

Forticare license for a new FortiAP 231g

I have a fortiap 231g, which I purchased new and it is still on the 3 months Fremium license that comes with the device. now I want to extend the license to keep receiving firmware updates. I don't need other support options in Premium and Elite licenses. With this can I buy a Forticare Essential license or I have to buy Premium/Elite for the first year and then extend by Essential license later? I receive conflicting info from different sources, including my official Fortinet rep who says I must buy Fortinet Premium for the first year, then extend with Essential from the second year. 

Any idea what the truth is?

2 REPLIES 2
Jean-Philippe_P
Community Manager
Community Manager

Hello rouzbeha, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Regards,
Jean-Philippe - Fortinet Community Team
Jean-Philippe_P
Community Manager
Community Manager

Hello,

 

We are still looking for an answer to your question.

 

We will come back to you ASAP.

Regards,
Jean-Philippe - Fortinet Community Team
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