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technik
New Contributor

Fortiap 221b failed firmware update

I have a fortiap 221b, upgrading from 221B-v5.2-build0234 to FAP_221B-v5-build0245.

 

Device has become non responsive. Used the reset button to no avail

 

Is there any type of recovery mode for these devices?

3 REPLIES 3
technik
New Contributor

Ive now managed to connect to it directly from a pc, and update it to FAP_221B-v5-build0262-fortinet

 

DHCP enabled, the Fortigate 110C finds the device and I can authorise it but it appears offline. other 4 AP's onsite worked fine. 

technik

Resolved the issue, using the physical reset button would not work, but using cli directly to the device allowed me to run a factoryreset. device come alive again. 

 

Happy days

Toshi_Esumi

Did you press the reset button and hold it long enough? It takes 5 sec.

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