Hello,
We have 4 fortigates which are configured to send all the logs to the FortiAnalyzer. The point is that we dont see any logs in "fortiview and log view", but the device is receiving logs. Its stuck like loading the information.
We also can not see the logs in the fortigate configuring the FortiAnalyzer like source.
Whats happening with the logs???
I attached a screenshot about that we see in fortiview.
thanks,
regards,
Jesus
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
ANy advice????
run exe top and check the mem utilization particularly the 'phyton' service. If it's high, you can kill it.
diagnose sys process kill -9 <pid>
ok but wich is the command to go up the process phyton again???? or it should be go up by itself???? it could be produce any impact in the service??
Hi, cos, I may need you to open a ticket and provide like FAZ db config for investigation
we may need to use ticket to track this issue
Thanks
Simon
some detailed info we may need
diag dvm device list
diag log device
diagnose fortilogd msgrate-device
diagnose fortilogd lograte
diag debug enable
diagnose sql status sqlplugind
diag sql process list
thanks
simon
I agree with you.
we will send all the necessary information. First I requests to administrator privileges to my user. Because I get this:
FAZ2000B $ diagnose dvm device list
No permission to 'diag dvm'
As soon as I get the information that you have asked me. I sent it.
Regards,
Diego C.
I agree with you.
we will send all the necessary information. First I requests to administrator privileges to my user. Because I get this:
FAZ2000B $ diagnose dvm device list
No permission to 'diag dvm'
As soon as I get the information that you have asked me. I sent it.
Regards,
Diego C.
Hi, cos, pls send me the ticket ID after you open one, I will monitor / update your ticket
Thanks
Simon
Hi
I am trying to open a ticket. But before telling me that I must register the product.
https://support.fortinet....RegistrationEntry.aspx
I am trying to register the FortiAnalyzer with Serial Number FL2KB3R12600025, but it shows me "Invalid input data"
FortiAnalyzer
Serial Number FL-2KB3R12600025
Firmware Version v5.0.7-build0321 140627 (GA)
Regards,
Hi, cos, sorry, I am not that familiar with ticket system and you may need to call our support team to create a ticket for you
Thanks
Simon
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1528 | |
1020 | |
749 | |
443 | |
209 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.