Fortianalyzer doesn't collect logs properly

[chakib]

hello everyone , 

i have problem FAZ version 7.4.6 is losing logs day over day i can't create reports i have 1 Ter disk , is there any suggestions on how to solve this problem thanks in advance .

[Anthony_E]

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[chakib]

thank you in advance and if there is anymore information we can discuss more about the issue 

[funkylicious]

hi,

are the logs gone from FAZ or just the data isnt available for the report ?

in FAZ > Log View > Log Browse , do you see the tlog*.log files ?

[chakib]

yes i see the data but when i go to threats i only can see logs for few days , and that's what it does make it weird 

[funkylicious]

threats as in FortiView > Threats ? 

usually there's a default filter which shows only logs from X hours/days ago, depending on how it was configured.

can you share a screenshot with more details on what you see or dont ?

[chakib]

yes as in fortiview - threats  as the picture shows the faz doesn't show all logs and day after day it loses more logs i have 1 Ter disk space and i'm using remote directory , i don't know if the issue is related to a filter i'm not using any