Fortianalyzer activate license, connecting to forticare via proxy
I just purchased a FAZ and received the license file. Uploading the license file is successful and after login to FAZ 7.2 it goes to register with Forticare and says : Failed to connect to FortiCare servers.
The appliance is in a secure zone and it can be only connected to Internet via a proxy server. I mean every connection such as DNS, HTTPS, ICMP, etc to Internet is only possible through a proxy server.
In this situation, how can I set the FAZ to use that prox for connecting to forticare and complete the process and let me login and set up my device.
I used config system web-proxy and it didn't work. Instantly it says:
Failed to connect to FortiCare servers.
Is there anyway to solve this and send all the traffic to the proxy server?
definitely exe ping fds1.fortinet.com will not work cause as I said there is no way (no default gateway to Internet) for this device. Registration to Forticare, getting updates, etc should always use the proxy provided for the system.
So, I think we should consider these options :
1- Define a system-wide proxy to relay all connections (including ping and all needed to reach Fortiguard servers)
2- Getting an offline file (like the license itself) to skip this step
3- Using another command to ask the system connect to Forticare via a proxy (I think config system web-proxy is not the suitable command for this)
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