Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
pestevens
New Contributor

Fortianalyzer 7.4.3 - UI not load, after firmware update

Hi,
I need same help, after system upgrade fortianalyzer to 7.4.3 gui not work.
I have available disk space, the settings are all correct according to the previous version.
 

_fortianalyzer_Jun2024.png

 

 
5 REPLIES 5
spoojary
Staff
Staff

Clear your browser cache and cookies to ensure that the updated GUI files are loaded correctly.  Restart the FortiAnalyzer services to ensure all components are running properly after the firmware update.

Siddhanth Poojary
pestevens

I've already tested it on several machines with different browsers and I'm still unsuccessful.

I've already reloaded the server and I'm still unsuccessful.

pestevens

The upgrade was successful. After the upgrade to version 7.4.3 is completed, the dashboard (GUI) does not load.

smkml
Staff
Staff

Hi @pestevens ,

 

Can you try to use https://10.100.75.16/p/login/ ?

pestevens

I had already tested it but was unsuccessful.
Login is done successfully via browser or even via CLI (ssh),the gui environment does not appear.

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors