FortiWifi 80F not showing all availble wireless networks

[AskingForHelp]

Hello Community

Wondering why a FortiWifi 80F might not be displaying all available wireless networks. There is a wireless network here which is located close enough to the FortiWifi that it should be seeing it. There is other computers in the area that are seeing the network. I have used the GUI and not seen the network and also run a CLI command to scan but not seen it there either. Any ideas?

diagnose wireless-controller wlsta ap-list

[AskingForHelp]

It will connect when I use the 'Add Network' button to manually add it. However its not showing in the detected list.

[ebilcari]

Make sure the Broadcast SSID is checked for that, most probably is configured as a hidden SSID

 

[AskingForHelp]

Thanks for the quick reply. Let me clarify one piece. The FortiWifi is operating in client mode, connecting to another wireless network. It is not being used to broadcast.

[gfleming]

Is that wireless network being broadcast? It's possible the SSID is not being broadcast...