Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Phuoc_Ngo
New Contributor

FortiWifi 60C high CPU usage

Anybody experience high cpu influx on the FortiWifi 60C? We have one location that is located next Pizza hut. Everytime they Pizza hut open, it kill off our wifi and driving our Fortiwifi cpu usage bonanza.
14 REPLIES 14
Phuoc_Ngo
New Contributor

Currently, I left the wifi wide open. No security enforce. The weird point to this issue is whenever we unplug the antenna from the unit, the device working fine. But then we plug it back, the device goes haywire.
Rucha_FTNT
Staff
Staff

What is the build you are using on FWF60C? Also can you check if CwWtpd process CPU usage is high when the wifi signal drops.
Phuoc_Ngo
New Contributor

We try four different firmwares. 4.0MR3 Patch 8 4.0MR3 Patch9 4.0MR3 Patch10 5.0MR5
rwpatterson
Valued Contributor III

Could it be that the Pizza Hut is sending deauth packets thinking you are a rogue access point, clogging up your CPU?

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
Phuoc_Ngo
New Contributor

Is there a way to check? I don' t see anything in the logs. Whenever the CPU hit 70% or more, the wireless SSID drop out of range or completely disappear. Sometime we see the SSID and attempted to connect but no avail.
Labels
Top Kudoed Authors