FortiWiFi 60D-POE admin password recovery

[londonnet]

I am following the the password recovery doc:

http://docs.fortinet.com/uploaded/files/1708/Resetting_a_lost_admin_password.pdf

I'm using the FortiExplorer to enter the maintainer user name and password and uning a USB cable to get console but the user name an password do not work and my own user name and password doesn't work either???

I can SSH and use my own user name and password fine.

[Dave_Hall]

Assuming your admin Id is able to edit system settings, you can change the pw on the admin (or any other admin) pw by:

config system admin     edit "admin"         set password <new pw>     next end

[londonnet]

Thanks, that worked well but do you know why none of the user names and passwords I have issued via the console do not work?

Regards