FortiWeb-VM - User Tracking - Exchange Server 2019

[Ironhide]

Hi All,

I am trying to configure User Tracking for OWA (on-premises Exchange Server 2019) on FortiWeb-VM.

I do not fully understand what I should enter for the Session ID Name. I have already tried some of the default cookie names like X-OWA-CANARY and ASP.NET_SessionId, but nothing works. I still cannot track logged-on user activity.

[Anthony_E]

Hello Ironhide,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Ironhide]

Thank You Anthony!

[Anthony_E]

Hello,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

[Anthony_E]

Hello @ozkanaltas,

Do you maybe have an idea concerning this request?

Thanks a lot in advance!

Regards,

[ozkanaltas]

Hello @Ironhide ,

I don't have any experience with user tracking and owa, but you can control some areas in your configuration.

-Is your authentication URL correct? Generally, owa uses URLs like this" /owa/auth/logon.aspx" 

-Can you check your session ID field from the browser cookie area? Maybe your owa deployment uses different cookie names.